Nu-Hope only offers a 1-piece pouch at this time.
Will my insurance cover Nu-Hope products?
Please call your insurance company to find out if your product is covered by insurance. Nu-Hope does not deal directly with insurance companies. You can find Medicare coverage codes in our Product Guide.
I need to cancel or change my order, who do I call?
If you need to cancel an item or change your order, please call your Pharmacy, DME or other medical supplier. We are not able to make changes to orders, all changes must come directly from the company who ordered from us. Please keep in mind we do not sell directly to the public, and while we may drop-ship your product directly to you, we are not able to make any changes to orders unless we receive that change from a supplier.
I need to expedite my order, how can I do so?
Please call your Pharmacy, DME or other supplier to expedite orders. We are unable to make any changes to orders unless we are contacted directly by the supplier.
How should I wash my Nu-Hope belt?
Your Nu-Hope belt will last longer if it is carefully cared for. Hand wash your belt in warm water with a mild soap and hang to dry for best results. If you choose to use harsh detergent or wash in the machine, or place in the dryer, you will decrease the life of your belt.
How can I find out the status of my order? When will my order ship?
Please contact the Pharmacy, DME or medical supplier who ordered your product from us to find out about your order status. Nu-Hope is not authorized to give out order information to the public. While your product may ship directly from Nu-Hope, we do not sell or do business with the public.